Are you interested in learning some easy tips to help increase your tips and make more money? See below for some quick tips to get more tips!
Simply asking for a customer’s name and remembering it creates a more personable experience for your customer. The easiest way to learn someone’s name is by introducing yourself and greeting them with a smile, which they will likely return. Just remember: getting the customer’s name is only half the battle, the most important part is putting in the effort to actually remember their name!
What’s the next best thing to do to increase your tip? Remember your customer’s drinks. If you see an empty glass, walk up and say ‘Would you like another (insert drink name, and customer’s name here).’ If they ordered a drink with specific instructions such as ‘on the rocks’ or ‘salted’ make sure you ask if they would like you to bring them the same exact drink or if they would like to try a different variation. In addition, as you learned after receiving your MAST permit, you should also be sure to count the number of drinks you serve a customer. This will not only help you to judge the persons level of intoxication, it will also give you an opportunity to make a fun comment such as “You’re on your fifth already!”which might earn you some points!
I think we can all agree that bartenders who ‘hover’ can get a little annoying after a while. You can easily avoid the ‘hovering bartender’ stigma by constantly looking busy. If you’re not serving another customer, wipe down the counters, clean the glasses, etc. The trick here is to keep busy without abandoning your customers. You want to be able to anticipate your customer’s needs without seeming annoying. Additionally, you should keep in mind that you should never butt into anyone else’s conversation unless they invite you.
Compliments are pretty universally accepted and can be given freely across the bar. Whether male or female you can complement both genders, and even flirt a little with those of the opposite sex (although this should be very subtle, especially if that person is with a partner). Offering compliments on clothing or a customer’s ‘great choice of drink’, or even complimenting a customer’s facial features is perfectly fine. As with anyone, complimenting your customer will likely make them happy and will lead to a positive experience. Just remember not to over-compliment one person, or compliment too many people in your bar at one time.
Don’t Talk Too Much
Being overly chatty may lead to a negative experience for your customer, and could decrease your tips. Try politely answering questions when asked, chatting with the customer when they first sit down, and then leave them to their own devices and only strike up a conversation if they look lonely or bored. While it can be tempting to chat up everyone on a slow night, it may not be the best idea; especially if those people want to be left alone. If you want to be social, try finding an equally talkative person to chat with.
Last but not least, pay attention to your customers. Taking away empty glasses, offering a refill or another drink, and making conversation with your customers (when they want to be social) can all earn you brownie points for increasing tips. This also includes wiping down the bar in front of your customer before you set down their glass, anticipating their needs, and remembering their name and drink.
As a bartender, your tips can be a large part of your income, and the best way to earn tips is to be friendly, attentive and good at your job.